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How does a student report an HVAC problem in housing near a college campus in the college area, the state?

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Compare published answers by school

Arizona State University

Students in ASU housing near Tempe should submit a maintenance request for HVAC problems in their residence hall room or common area, and use residence hall staff or Facilities Management for after-hours emergencies. If the issue is urgent, ASU also lists 24/7 Facilities Management phone support.

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Rice University

Report the issue through Rice’s maintenance portal or contact Housing for help; the university’s Facilities team includes HVAC repair, and emergency after-hours issues have a separate call path.

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Lamar University

Report the HVAC issue through Lamar’s housing maintenance process in StarRez for a room problem, and use the housing incident report form if the issue needs to be documented separately. Facilities Management says emergency requests affecting life, safety, or health are responded to immediately; routine maintenance repairs are completed within 14 days.

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Baylor University

Report the problem through Baylor Facilities Management: use Submit a Work Order or Temperature Issue for a non-emergency HVAC issue, and call 254-710-1361 right away if it is an emergency. For residence hall students, Baylor also points to the MyHousing Portal for work orders.

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California State University, Monterey Bay

A student should report an HVAC problem in campus housing through the MyHousing Portal as a work order, and an emergency should be reported by phone first.

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Texas A&M University

Report the heating or cooling issue through AggieWorks, and if it’s a facility emergency, call the Facilities & Energy Services Customer Service Center at 979-845-4311. In residence life housing, Texas A&M says to submit a work request for problems like AC not working, high humidity, moisture, or other maintenance needs.

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University of Texas at San Antonio

A student reports an HVAC problem by submitting a maintenance request in the UTSA housing portal, or through the WebTMA housing request page. If the issue is urgent, UTSA Facilities also lists phone numbers for business hours and after-hours help.

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Emory University

Submit the repair through Emory’s SWOOP online work order system, and use the Work Management Center at 404-727-7463 for urgent maintenance repairs. If the HVAC issue is also an internet connectivity issue, Emory points students to the OIT University Service Desk instead.

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Stephen F. Austin State University

For a student living in SFA housing, HVAC repairs are a high-priority non-emergency: call Residence Life Operations at 936.468.6602 from 7 a.m. to 5 p.m. on weekdays, or call University Police at 936.468.9111 at all other times. You can also submit a work request online or report it at your residence hall front desk, and residence hall residents must report maintenance problems and safety hazards.

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The Ohio State University

For Ohio State housing, report a facility or HVAC problem through the Maintenance and Facilities Request process, and call 614-292-4357 for a facility emergency or other urgent, time-sensitive issue. If you are unsure which service to request, Ohio State Facilities Operations and Development says to contact your building coordinator first.

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Boston University

For a Boston University student, an HVAC problem in university housing is reported through your residence office or residence life staff, and emergencies go to BU’s 24-hour Facilities Management & Operations line.

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University of Colorado Boulder

Students should report a heating or cooling issue through CU Boulder’s FixIt housing maintenance system or by calling Housing at 303-735-5555. If the issue is a campus Facilities Management request outside housing, CU Boulder also has a separate 24/7 control center at 303-492-5522.

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University of Texas at Austin

Report the HVAC issue to UT Austin Facilities Service Center or through UT Works, and include your exact location and room number so they can route the request correctly. For emergencies, call the campus facilities line and select the emergency option.

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University of Texas at El Paso

Students in UTEP housing report HVAC problems by submitting a work order through the Housing and Residence Life resident portal or the Facilities Services Service Desk. If the issue is in a room or apartment, the resident handbook also says you can report it in person at the appropriate hall office or by calling the hall’s main line, and you should include your name, hall, room number, phone number, and a detailed description of the problem.

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Southern Methodist University

Report a regular HVAC issue through SMU’s STABLE work order system. If the HVAC problem is an emergency that risks safety or critical campus infrastructure, call SMU Facilities Planning and Management’s 24/7 call center at 214-768-7000 right away.

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East Texas A&M University

Students should report HVAC problems through the housing portal work order process in myLeo, and use the RA on Duty after hours or on weekends for urgent issues. Residence-hall maintenance is handled by full-time staff, and residents are not allowed to make repairs themselves.

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Stanford University

Students in Stanford housing report an HVAC problem by submitting a Fix-It request, and if it’s a maintenance emergency, by calling the Maintenance Hotline at (650) 725-1602. For Stanford West Apartments, the process is also to submit the online Maintenance Request Form, or use the drop box or Leasing Office for a printed form; after-hours emergencies go to the answering service at 800-295-9968.

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Texas A&M University-Corpus Christi

Report it through the Housing Resident Portal for Islander Housing, or through Maintenance Connection for a campus work request. TAMU-CC says maintenance requests can be submitted 24/7, and you should include as much detail as possible about the problem.

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Massachusetts Institute of Technology

Submit the HVAC issue through Atlas if it’s a routine repair, and call MIT’s emergency maintenance line right away for a flood, power loss, or other urgent problem. MIT says HVAC systems are covered under Basic Services, and Atlas creates tracking so you can follow the request until it’s resolved.

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Sam Houston State University

Report an air conditioner that is not working as emergency maintenance at Sam Houston State University housing. During business hours, call Residence Life Maintenance at 936-294-4474; after hours, contact the RA on duty in your housing area so they can help report the emergency. If the HVAC issue is not an emergency, submit a maintenance request online through the SHSU housing portal.

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University of Arkansas

Students in University of Arkansas housing should submit a FIX IT maintenance ticket online, and they can also call Housing’s 24/7 Service Center at 479-575-7005 for a maintenance problem like heating or air conditioning. University Housing says HVAC problems are part of the normal repair request process, and maintenance staff generally work weekdays from 8 a.m. to 4:30 p.m.

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University of North Texas

Submit a service request with UNT Facilities as soon as the HVAC issue shows up. UNT says housing and residence hall problems should be reported through a Service Request, and general maintenance requests are handled by Facilities/Work Control.

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University of Texas at Arlington

UTA residents should report HVAC problems to Facilities Management by submitting a work order online or calling the service call center at 817-272-2000. If the issue is in a residence hall and the office is closed, students can use the hall’s on-call cell phone; for emergencies, call the same service number and provide your name, residence hall, room number, and phone number.

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University of North Carolina at Charlotte

For a routine HVAC problem in a UNC Charlotte residence hall, submit a maintenance request through the Housing and Residence Life Maintenance Request Portal. If you do not hear back within two business days, follow up with the Housing Facilities Office; for an emergency, use the after-hours emergency route.

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Menlo College

Report the problem to a Community Advisor or the Office of Student Affairs so a facilities work order can be put in; for help after hours, call or text Menlo College Security at 650.400.5837. The Housing Handbook says students can speak to Student Affairs staff or a CA to put in a facilities work order, and Student Affairs says residents can contact their CA or the CA on duty outside regular business hours.

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Loyola Marymount University

Report the maintenance issue to LMU Facilities Management right away by phone at 310.338.7779, by email at Quality.FM@lmu.edu, or through the online work-request process. LMU’s housing policy says residents should report maintenance concerns in a timely manner, and Facilities Management is the office that receives and processes work requests.

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University of South Florida

A student should submit a Housing maintenance request for a non-emergency HVAC problem in USF Tampa housing, and use the emergency on-duty contact if the issue is urgent. Internet and phone problems go to USF IT instead, not Housing.

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Angelo State University

For a student in Angelo State University housing, report a non-emergency HVAC problem to your hall staff or front desk during regular business hours. After-hours HVAC emergencies go to the Hall staff on duty right away, and the university’s Facilities Management handles the repair work.

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Prairie View A&M University

For Prairie View A&M University housing, HVAC complaints go to Central Utilities at 936-261-3880. The university’s housing office and maintenance pages also show which office handles on-campus buildings and where to start for off-campus student housing.

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University of Colorado Denver

Report the problem through CU Denver’s Housing maintenance process: submit a work request in Maximo for CU Denver owned housing buildings, or contact the housing front desk for resident maintenance issues. If the building is AHEC-owned, use AHEC’s work request site instead.

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