At Emory University, how do I connect a PlayStation and a Chromebook, and what should I bring if I need help at campus tech support?

ANSWER

PlayStation and other game consoles should use EmoryGuest, while Chromebooks should use EmoryUnplugged after you install the EAP-TLS SecureW2 certificate for ChromeOS. If you visit Student Tech Support, bring your Emory student ID and a power cord if you’re dropping off a machine.

YOUR NEXT DECISION

Turn the answer into your next step

PlayStation: connect it to EmoryGuest.
Chromebook: install the ChromeOS SecureW2 certificate, then use EmoryUnplugged.
Bring your Emory Student ID to Student Tech Support.
Bring a power cord if you are dropping off a device.
Back up your files before any repair visit.

PlayStation setup

A PlayStation counts as a game console, so Emory directs student-owned gaming consoles and other IoT devices to EmoryGuest, not EmoryUnplugged. Emory’s Student Tech Support also says it helps with console connectivity and game console registrations.

Use EmoryGuest for the PlayStation.
If setup is needed, Student Tech Support can help with connectivity and registration.
For help, visit the walk-up desk or use after-hours support if you can’t get there in person.

Chromebook setup

For a Chromebook, Emory says to connect to EmoryUnplugged and first install the EAP-TLS SecureW2 certificate for ChromeOS. If you see the Clearpass captive portal instead of the site you want, Emory says to follow the registration directions for your computer.

Install the EAP-TLS SecureW2 certificate for ChromeOS before connecting.
Use EmoryUnplugged for the Chromebook.
If Clearpass appears, follow Emory’s computer-registration steps.

Emory WiFi | Emory University | Atlanta GA ↗Tech Setup Guide | Emory University | Atlanta GA ↗

What to bring to campus tech support

Student Tech Support asks students to bring their Emory Student ID for verification. If you are dropping off a device for repair, bring the power cord, and back up your data first because Emory says it is not responsible for data loss.

Bring your Emory Student ID.
Bring the device’s power cord if it will be checked in.
Back up your data before you go.

Student Tech Support | Emory University | Atlanta GA ↗Student Tech Support | Emory University | Atlanta GA ↗

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