Emory University: Who should my student contact first when something goes wrong in the dorm?
DIRECT ANSWER
Start with the appropriate residence-hall staff for community issues and use the Swoop maintenance system for facilities problems; emergencies go to emergency services or Emory Police.
The best first contact depends on the problem. Roommate/community concerns belong with Residence Life staff; broken fixtures, pests, or facilities issues should be submitted through Emory’s Swoop work-order process, with urgent facilities issues reported to the published urgent number; an immediate safety or medical emergency should use 911 or Emory emergency resources.
Sources & verification
What else would you like to know?
Ask a question to get the answer first. CH2 opens a tool or broader page directly only when you ask to use or view it.