Emory University: What is the difference between an RA and the professional residence-hall staff?
DIRECT ANSWER
Student residential staff provide peer-level community support, while professional Residence Life and Housing staff manage broader conduct, operations, assignments, and escalated concerns.
Emory’s residence-life structure uses student leaders in the halls alongside professional staff. For an everyday community or roommate concern, a resident can start with the student residential staff serving the floor/community; operational, conduct, assignment, or unresolved matters can be escalated to professional Residence Life or Housing Operations staff.
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