Call 911 for a serious emergency; for non-emergency illness use the campus health resources and involve the RA/CA if residential assistance is needed.

What should my student do if they become seriously sick or injured in the dorm?
CSUMB lists University Police and residential support contacts for urgent help and maintains campus Health and Wellness resources. A student with severe symptoms should seek emergency care rather than wait for Housing staff to make a medical diagnosis.
Can I call Housing and ask what is happening with my student's room or roommate problem?
CSUMB students can use university processes to authorize release to a third party. Without that authorization, Housing may be able to listen to a parent's concern but must protect the student's private records.
Can parents access a college student's education records if the student is our tax dependent?
The federal dependent-student exception gives a postsecondary institution discretion to release records to a qualifying parent. Parents should expect CSUMB to require appropriate documentation before relying on that exception.
Can CSUMB tell parents about an under-21 alcohol or drug violation?
CSUMB still applies its own conduct and disclosure policies, but federal FERPA expressly allows this type of parental disclosure for students under 21.
Does FERPA still apply if my Cal State Monterey Bay student is only 17?
FERPA rights transfer when a student attends a postsecondary institution, regardless of age. Parents therefore need consent or a recognized FERPA exception for protected records.
Can the college contact parents during a serious health or safety emergency?
The emergency exception is based on an actual or impending threat and the need to protect health or safety. It does not create routine parental access to CSUMB records.
Sources & editorial context
University housing information is organized from the linked sources, with its original review date shown. Rates, deadlines and availability can change; use the applicable academic year and check the source before committing. CollegeHousing.ai is independent of California State University, Monterey Bay.
Get help with your next decision
Lori Hill, Broker Associate at Compass, is the local real estate contact. Matt Dean, NEXA Lending, NMLS #227603, is the financing contact.
