Emory University: Can I call Housing and ask what is happening with my student's room or roommate problem?
DIRECT ANSWER
A parent can contact Housing, but Emory generally needs the student’s permission before disclosing student-specific education-record information that FERPA protects.
Housing staff can provide general policy and process information to a parent. Details about a particular student’s assignment, conduct matter, roommate issue, or other education-record information are subject to FERPA. The student can work directly with Housing and can authorize access where Emory’s procedures allow.
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