How does a student report an HVAC problem in housing near University of Texas at Austin in Austin, TX?

ANSWER

Report the HVAC issue to UT Austin Facilities Service Center or through UT Works, and include your exact location and room number so they can route the request correctly. For emergencies, call the campus facilities line and select the emergency option.

YOUR NEXT DECISION

Turn the answer into your next step

Have your building, room number, and a clear description of the HVAC problem ready before you report it.
Use UT Works for non-emergency requests, or call the Facilities Service Center for urgent facility emergencies.
If you are in University Apartments, check whether your community staff or after-hours line should be used alongside the maintenance request.

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Report the HVAC problem

For heating, cooling, or ventilation problems in UT Austin housing, contact the Facilities Service Center at 512-471-2020, email facilities@austin.utexas.edu, or submit a UT Works request. UT says location and room number are crucial for responding to the issue.

Non-emergency maintenance requests can be submitted electronically through UT Works at any time.
For facility-related emergencies, call 512-471-2020 and select option 3.
UT Facilities Operations and Maintenance handles HVAC and refrigeration systems for UT Austin spaces.

Maintenance Operations - Facilities Services ↗Facilities Operations and Maintenance (FOM) ↗

If you live in University Apartments

University Housing and Dining also tells current residents to submit a maintenance request through UT Works. University Apartments staff are available to help residents, and the apartments team maintains emergency after-hours contact options.

Current resident resources include “Submit a Maintenance Request.”
University Apartments staff support residents and can help with housing issues.
For emergency after-hours assistance in University Apartments, use the published after-hours contact route for your community.

Essential Info & Forms | University Housing and Dining ↗Residence Life Apartments Staff | University Housing and Dining ↗

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