How does a student report an HVAC problem in housing near North Carolina State University in Raleigh, NC?

Report the HVAC issue through University Housing

For a non-emergency HVAC problem in NC State housing, submit a work order through University Housing. The housing page says to use the online work-request form and to submit only one work order per task.

• Enter your full name, phone number, and email address.
• Choose the Facility area and the correct building.
• Use the work-order form for non-emergency situations.

If it is an emergency

During business hours, Monday through Friday from 8 a.m. to 5 p.m., call 919-515-3040 to state the emergency. After hours, contact your student service desk or the RA on duty.

• This is the emergency route, not the routine one.
• The housing page does not say to use the work-order form first for emergencies.

What not to do while waiting

If the HVAC issue is tied to another service problem, report that issue through the correct channel instead of bundling it into the HVAC request. University Housing says communications problems go to the Office of Information Technology, and housekeeping issues go to the student service desk.

• Do not file multiple work orders for the same repair.
• Use the correct office for internet, phone, cable, or housekeeping issues.

Sources

1. Facilities/Submit a Work Order | University Housing ↗
2. NC State University Housing ↗