ANSWER
Report the issue through the Work Order form in your myHousing Portal and notify your Residence Hall Director or Area Coordinator promptly; for emergency repairs, contact a staff member immediately.
YOUR NEXT DECISION
Turn the answer into your next step
- Open your myHousing Portal and file a Work Order.
- Notify your Residence Hall Director or Area Coordinator.
- For an emergency, contact a staff member immediately.
- If the repair stalls, escalate to your Hall Coordinator on the stated timeline.
HELP WITH YOUR NEXT STEP
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Compare homesHow to report it
In West Texas A&M University housing, maintenance requests or other room concerns should be reported to your Residence Hall Director or Area Coordinator in a timely manner through the Work Order form in your myHousing Portal. If the HVAC problem is an emergency, contact a staff member immediately.
- Submit the Work Order form in myHousing Portal.
- Tell your Residence Hall Director or Area Coordinator promptly.
- For emergency repairs, contact a staff member immediately.
What happens next
If regular repairs are not completed to your satisfaction within one week, notify your Hall Coordinator immediately. If an emergency repair is not completed within a day, notify your Hall Coordinator immediately. The handbook also says it helps to report maintenance problems early and with as much detail as possible.
- Follow up if a regular repair is still unresolved after one week.
- Follow up if an emergency repair is still unresolved after one day.
- Include as much detail as you can when you report the problem.
One housing rule to know
WTAMU residential living rules say no student may install an air conditioner or water cooler in the room for safety and electrical reasons, so the fix needs to go through university maintenance rather than a DIY install.
- Do not install your own air conditioner or water cooler.
- Use the university repair process instead.
Sources
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