Who should my student contact for help in a UT Austin residence hall?
DIRECT ANSWER
Start with the RA or 24-hour front desk; Complex Coordinators are professional live-in staff for escalated residence-life issues.
UT publishes hall-by-hall staff contacts. Resident Assistants are the first peer-level resource, while Complex Coordinators are full-time professional live-in staff with leadership responsibility for the residential community. For urgent building or safety issues, the hall's 24-hour desk, maintenance system, UTPD or 911 may be appropriate depending on the problem.
Sources & verification
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