How does a student report an HVAC problem in housing near University of Texas at Arlington in Arlington, TX?

Report the HVAC issue

For a housing HVAC problem, UTA says to submit a work order or maintenance request through Facilities Management, or call the Service Call Center at 817-272-2000. The residence hall handbook says room and building maintenance problems should be reported to Facilities Management by calling x2-2000 or through the web page.

• Use the work order request portal for a non-emergency maintenance request.
• Call 817-272-2000 if you need help or if the problem is urgent.
• Source dates: current Facilities pages and the 2024-2025 Residence Hall Handbook.

If you live in a residence hall

UTA Housing says current resident questions or issues can also go to Residence Life at 817-272-2926, and residents can contact their specific residence office. The handbook adds that if the hall office is closed, students should use the hall’s on-call cell phone; if staff is unavailable, try again or contact UTA Police in an emergency.

• Residence Life contact is for resident questions or issues, not the maintenance fix itself.
• Use the hall on-call phone after office hours if you live in a residence hall.
• The handbook’s residence hall office and on-call numbers are hall-specific.

For an emergency HVAC issue

The handbook says emergency maintenance requests should be made by calling 817-272-2000 and giving your name, residence hall name, room number, and telephone number. That is the direct path for an urgent housing repair at UTA.

• Be ready with your name, hall, room number, and phone number.
• Use the service call center number first for emergency maintenance.
• If the hall office is closed, the on-call phone is the backup contact route.

Sources

1. Work Order Requests ↗
2. Contact Us - Housing - The University of Texas at Arlington ↗
3. Office of Facilities Management ↗
4. UTA HOUSING HANDBOOK - Arlington ↗