ANSWER
Students should report a heating or cooling issue through CU Boulder’s FixIt housing maintenance system or by calling Housing at 303-735-5555. If the issue is a campus Facilities Management request outside housing, CU Boulder also has a separate 24/7 control center at 303-492-5522.
YOUR NEXT DECISION
Turn the answer into your next step
- Use FixIt and pick Heating & Cooling, or call Housing at 303-735-5555.
- If the issue is in a campus facility outside housing, use ReADY Request or call 303-492-5522.
- Check whether your building is one of the halls listed as having air conditioning.
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Compare homesHow to report the problem
For housing maintenance issues, CU Boulder says to contact the Department of Housing at 303-735-5555 or use the Housing FixIt site to request service. On the FixIt report page, choose Heating & Cooling as the issue category so it routes as an HVAC problem.
- Housing maintenance reports go through FixIt or the Housing phone line.
- Heating & Cooling is the correct category for HVAC problems.
- The FixIt housing page lists Housing Facilities Services under Student Affairs.
If it is a campus Facilities Management request instead
CU Boulder Facilities Management says campus customers can submit a service request online through ReADY Request or call the Operations Control Center at 303-492-5522. The OCC is staffed 24 hours per day, 7 days per week.
- Use this path for non-housing campus facilities issues.
- The OCC phone line is available 24/7.
- Facilities Management also provides an online request option.
What counts as housing HVAC at CU Boulder
CU Boulder’s FixIt guidance says most residence halls do not have air conditioning, while some listed halls do. In Graduate & Family Housing, air conditioning is provided only in Athens North; all other apartments do not have air conditioning provided.
- Most residence halls are not air conditioned.
- Athens North has provided air conditioning in Graduate & Family Housing.
- If a residence hall has A/C, residents can control room temperature within university limits.
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