ANSWER
Students should report an HVAC problem through Trinity’s official maintenance request process in Asset Essentials for an on-campus space, and use the emergency contact after hours if the issue is urgent.
YOUR NEXT DECISION
Turn the answer into your next step
- Submit the request in Asset Essentials for the HVAC problem.
- Save the confirmation details.
- If it becomes urgent after hours, call the emergency number instead of waiting.
HELP WITH YOUR NEXT STEP
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Compare homesReport the HVAC issue through Facilities Services
For a heating, ventilation, or air-conditioning problem in Trinity housing, the official route is to submit a maintenance or help request through Asset Essentials. Trinity says this is the best way to tell Facilities Services about maintenance and building issues.
- Use Asset Essentials for the work request.
- Keep the confirmation number or copy of the request in case you need follow-up.
- If the issue is urgent at night or on a weekend, call TUPD instead of waiting.
Who to contact if it’s urgent or tied to residence life
For routine housing or roommate concerns, Trinity directs students to Residential Life, but for building or room maintenance issues it points students to the facilities request process. Trinity also says urgent safety issues should be reported immediately.
- Residential Life handles community, roommate, or residence hall guidance.
- Facilities Services handles building and room maintenance requests.
- Emergency requests on nights and weekends go to TUPD.
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