How does a student report an HVAC problem in housing near Texas A&M University in College Station, TX?

ANSWER

Report the heating or cooling issue through AggieWorks, and if it’s a facility emergency, call the Facilities & Energy Services Customer Service Center at 979-845-4311. In residence life housing, Texas A&M says to submit a work request for problems like AC not working, high humidity, moisture, or other maintenance needs.

YOUR NEXT DECISION

Turn the answer into your next step

Submit the HVAC issue in AggieWorks.
Use the emergency number if the problem is a facility emergency.
Call 911 for a life safety emergency.
If the problem involves mold or indoor air quality, contact Environmental Health & Safety.

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How to report it

For Texas A&M housing, submit a work request through AggieWorks for heating or cooling problems. Residence Life specifically lists AC not working, high humidity, moisture, organic growth, and other general maintenance needs as issues to report this way.

AggieWorks is the normal request path for maintenance issues.
If you’re in a Texas A&M building, anyone with a Texas A&M UIN can submit a work request through AggieWorks.
Maintenance requests get status updates by email.

MAINTENANCE, PEST CONTROL & ORGANIC GROWTH ↗Maintenance Services ↗Facilities Management ↗

When it needs faster help

If the HVAC issue is tied to an immediate safety or property-risk problem, Texas A&M says to call the Facilities & Energy Services Customer Service Center at 979-845-4311. For life safety emergencies, call 911.

Use the emergency call only for issues like major leaks, smoke or gas smells, exposed live wires, flooding, or power outages in occupied spaces.
For indoor air quality or mold concerns, Texas A&M directs students to Environmental Health & Safety.
If you want the request routed cleanly, engaging the building’s Facilities Coordinator can help expedite it.

HEALTH & SAFETY - Residence Life - Texas A&M University ↗Facilities Management ↗

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