ANSWER
Report the problem to a Community Advisor or the Office of Student Affairs so a facilities work order can be put in; for help after hours, call or text Menlo College Security at 650.400.5837. The Housing Handbook says students can speak to Student Affairs staff or a CA to put in a facilities work order, and Student Affairs says residents can contact their CA or the CA on duty outside regular business hours.
YOUR NEXT DECISION
Turn the answer into your next step
- Tell your CA or Student Affairs the HVAC issue and ask them to submit the facilities work order.
- If it’s outside business hours, contact the CA on duty or Menlo College Security at 650.400.5837.
- If you need the current housing policy wording, check the 2026–2027 Housing Handbook on MyMenlo.
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If the HVAC problem is in Menlo College housing, the direct path is to tell your Community Advisor or the Office of Student Affairs so they can put in a facilities work order. For after-hours help, Menlo College says residents can contact the CA on duty or call or text Menlo College Security.
- Use a CA or Student Affairs for the work-order step.
- For evenings and weekends, use Security at 650.400.5837 or the CA on duty.
- The Housing Handbook says its online version is the most up-to-date and supersedes other versions.
Sources
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