For emergencies call 911/Campus Security; for non-emergency care students can use Menlo's published health resources and TimelyCare.

What should my student do if they become seriously sick or injured in the dorm?
Menlo publishes 911 and 24/7 Campus Security for urgent situations. Its Health & Wellness page lists local medical-care resources and says TimelyCare remains available to all students for telehealth and mental-health services.
Can I call Housing and ask what is happening with my student's room or roommate problem?
Menlo's Consumer Information and Registrar pages explain that students control disclosure of protected education-record information. A parent can share a concern with Housing, but receiving details back may require the student's FERPA authorization.
Can parents access a college student's education records if the student is our tax dependent?
The U.S. Department of Education explains the FERPA tax-dependent exception. Menlo's Registrar says students hold FERPA rights and can authorize releases; families should use Menlo's authorization process for routine access.
Can Menlo tell parents about an under-21 alcohol or drug violation?
Federal FERPA rules allow a postsecondary institution to disclose certain under-21 alcohol/drug disciplinary violations to parents. Menlo publishes residence-hall alcohol rules, but the reviewed sources do not promise that every violation triggers a parent call.
Does FERPA still apply if my Menlo College student is only 17?
Menlo's Registrar states that FERPA rights transfer when a student begins postsecondary education or reaches age 18, whichever comes first. A 17-year-old attending Menlo therefore controls their FERPA education-record rights.
Can the college contact parents during a serious health or safety emergency?
Federal FERPA provides a health-or-safety emergency exception. Menlo publishes emergency contacts and notification systems, while routine student-record disclosures remain governed by FERPA.
Sources & editorial context
University housing information is organized from the linked sources, with its original review date shown. Rates, deadlines and availability can change; use the applicable academic year and check the source before committing. CollegeHousing.ai is independent of Menlo College.
Get help with your next decision
Lori Hill, Broker Associate at Compass, is the local real estate contact. Matt Dean, NEXA Lending, NMLS #227603, is the financing contact.
