If my student's belongings are stolen or damaged, will Menlo reimburse us?
DIRECT ANSWER
Generally no. Menlo says it is not responsible for loss or damage to personal property; claims should go through insurance.
The 2026–27 handbook states that Menlo is not responsible for loss or damage to personal property and will not reimburse damage from accidental sprinkler discharge. Residents are expected to rely on required renter's/property coverage.
Sources & verification
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