ANSWER
Report the maintenance issue to LMU Facilities Management right away by phone at 310.338.7779, by email at Quality.FM@lmu.edu, or through the online work-request process. LMU’s housing policy says residents should report maintenance concerns in a timely manner, and Facilities Management is the office that receives and processes work requests.
YOUR NEXT DECISION
Turn the answer into your next step
- Call 310.338.7779 or email Quality.FM@lmu.edu.
- Submit the work request through LMU’s maintenance process if that option is available to you.
- State that the issue is HVAC, and identify the housing location and what is not working.
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If the HVAC problem is in LMU housing, the official reporting paths are Facilities Management at 310.338.7779, Quality.FM@lmu.edu, or the online request system referenced by Housing Policies. Facilities Management says it is the focal point where work requests are received and processed.
- Report the problem as soon as you notice it, since LMU says maintenance concerns should be reported in a timely manner.
- Use the housing maintenance reporting channels listed by LMU, not a third-party landlord or roommate relay.
- If the issue involves heating, ventilation, or air conditioning, include the room or unit and a short description of what is happening so Facilities can process the request.
What LMU says about HVAC-related housing issues
LMU’s housing materials show that air conditioning and heating units are part of the housing environment, and Facilities Management handles ventilation and air conditioning work requests. That makes Facilities the correct office for an HVAC complaint in university housing.
- Facilities Management is the office that receives and processes maintenance work requests.
- LMU Housing Policy asks residents to report maintenance concerns promptly.
- The housing FAQ confirms that air conditioning and heating units are addressed as part of university housing rules.
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