ANSWER
Students should report HVAC problems through the housing portal work order process in myLeo, and use the RA on Duty after hours or on weekends for urgent issues. Residence-hall maintenance is handled by full-time staff, and residents are not allowed to make repairs themselves.
YOUR NEXT DECISION
Turn the answer into your next step
- Submit the work order in myLeo Housing Portal.
- If the problem is urgent and it is after hours or on a weekend, contact the RA on Duty.
- Include enough details to help maintenance dispatch the right staff.
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Submit a work order through your myLeo Housing Portal for any HVAC or other maintenance issue in your room, bathroom, common areas, grounds, lounge, or other University Housing space. The handbook says residents should report maintenance needs as soon as possible, and they are not permitted to make repairs or alterations themselves.
- Use the housing portal work order process in myLeo.
- Report the issue as soon as possible so maintenance can respond.
- Do not try to fix or alter the system yourself.
If it’s urgent after hours or on a weekend
For urgent HVAC problems that happen after normal business hours or on weekends, contact the RA on Duty for your assigned residential community. The university’s facilities office also says to be ready to give dispatch as much pertinent information as possible so the right maintenance personnel can be sent.
- Use the RA on Duty for urgent after-hours or weekend issues.
- Be ready to describe the problem clearly and fully.
- Facilities and Construction supports maintenance and repair across campus.
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