How does a student report an HVAC problem in housing near Babson College in Wellesley, MA?

ANSWER

A student reports an HVAC problem by submitting a Facilities work order through the Babson Hub or Facilities Web Request for non-emergencies, and by calling the emergency line if the issue needs immediate help.

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Submit a work order for routine HVAC repairs through the Babson Hub.
Include the exact building and room number.
Call the emergency number if the HVAC issue needs immediate attention.
Use Public Safety after hours, on weekends, or holidays.

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How to report it

For non-emergency HVAC issues in Babson housing, students must submit a Facilities work order through the Babson Hub: go to Forms, Work Orders, then Facilities Maintenance Request. The handbook says to include as much detail as possible, such as the building and room number. After submission, you’ll receive a work order number and an email when the status changes.

Use the Babson Hub work-order path for routine repairs.
Include the building, room number, and a clear description of the HVAC problem.
If you submit within 72 hours of move-in, Babson says it can support the damage-appeals process later.

Repairs - Undergraduate Student Handbook - Babson College ↗Undergraduate Housing Policies and Procedures | Babson College ↗

When it’s urgent

For emergency HVAC or other urgent facilities issues, Babson says to call ext. 4444 or 781-239-4444 during regular business hours, Monday through Friday from 8 a.m. to 4 p.m. If there’s no response, call Public Safety at ext. 5555 or 781-239-5555. After business hours, on weekends, or on holidays, call Public Safety at ext. 5555 or 781-239-5555 right away.

Business-hours emergency line: 781-239-4444.
After-hours emergency line: Public Safety at 781-239-5555.
The Facilities Web Request system can only be accessed while on campus.

Submit a Work Order | Babson College ↗Repairs - Undergraduate Student Handbook - Babson College ↗Contact Facilities Management ↗

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