ANSWER
Students in ASU housing near Tempe should submit a maintenance request for HVAC problems in their residence hall room or common area, and use residence hall staff or Facilities Management for after-hours emergencies. If the issue is urgent, ASU also lists 24/7 Facilities Management phone support.
YOUR NEXT DECISION
Turn the answer into your next step
- Submit the maintenance request for the room or common area issue.
- If it is after hours and urgent, contact residence hall staff right away.
- If the problem needs immediate response, call Facilities Management at 480-965-3633.
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Compare homesHow to report it
For Polytechnic, Tempe, and West campuses, ASU says to submit a maintenance request for wear-and-tear issues or damage in your residence hall room or common area. For after-hours facilities emergencies, contact your residence hall staff.
- Submit the maintenance request through ASU Housing’s maintenance request process.
- Use residence hall staff after hours if the HVAC issue is an emergency.
- If it is an urgent facilities need, ASU lists Facilities Management at 480-965-3633 as available 24/7.
What to do if the problem is urgent
ASU says urgent facilities management needs can go to Facilities Management at 480-965-3633, and ASU Police is also listed at 480-965-3456. That gives students a direct path when the HVAC problem is not something to wait on until the next business day.
- Facilities Management: 480-965-3633, available 24/7.
- ASU Police: 480-965-3456.
- Use the residence hall staff first for after-hours facilities emergencies in housing.
Sources
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